Julian Fell

A Framework for Conversational Apps

From the #1 news website in Australia to ABC Kids, our much-loved brands are backed by websites and apps that Australians access everyday. It is important to ensure that our award-winning content continues to be accessible as new digital spaces emerge and media consumption habits shift. One pillar of this strategy is to germinate an ecosystem of apps for the emerging voice assistant technologies such as Amazon Alexa and Google Assistant.

It is still early days for conversational user interfaces (CUIs), but moving early allows us to set ourselves up for the day when these devices are ubiquitous. As such, we are building an experimental framework to support our planned suite of CUI products. We are targeting Google Assistant, Amazon Alexa and Facebook Messenger for our first releases, starting with the ABC Emergency Voice App on Alexa which was released last month.

Continue reading over on the ABC Digital Developers Blog.